Kaela Dunlap brings a wealth of customer service experience and a vibrant personality to her role as the front desk receptionist at Herman & Wells Law Firm. With a diverse background in restaurant, retail, and construction equipment industries, Kaela’s adaptability and commitment to excellence ensure that every client interaction is handled with care and professionalism.
EXTENSIVE CUSTOMER SERVICE EXPERIENCE
Kaela’s career in customer service spans various roles, including hosting and serving in restaurants, working as a cashier and sales associate in retail, and working as the receptionist at a company specializing in construction equipment and parts.
This experience has equipped her with exceptional communication skills and the ability to manage multiple tasks efficiently.
KEY RESPONSIBILITIES AT HERMAN & WELLS LAW FIRM
At Herman & Wells, Kaela plays a crucial role in ensuring smooth daily operations and exceptional client service. Her responsibilities include:
- Answering phones, transferring calls, and taking messages
- Managing incoming and outgoing mail with accurate filing
- Requesting and uploading medical records for clients
- Greeting and directing clients, providers, and visitors
- Maintaining a clean and well-stocked office area
Kaela’s dedication to her role ensures that the firm runs efficiently and that clients receive the highest level of service.
PASSION FOR CLIENT INTERACTION AND TEAM SUPPORT
Kaela enjoys her work at Herman & Wells because it allows her to assist clients, attorneys, and paralegals effectively. She believes that being the first point of contact is vital and strives to stay positive and organized. Building good relationships with coworkers, clients, and providers is rewarding for her, and she takes pride in being a helpful and supportive member of the team.
BALANCING WORK AND PERSONAL INTERESTS
Outside of work, Kaela enjoys traveling, listening to music, attending concerts, and comedy shows. Her vibrant personality and love for new experiences contribute to her dynamic approach to her role at the firm.
Kaela brings a deep sense of purpose to her work at Herman & Wells. She enjoys knowing her work allows us to help more residents of Florida and take the fight directly to the big insurance companies.
INJURED OR HAVE AN INSURANCE DISPUTE? CALL HERMAN & WELLS.
If you have been injured in a car accident or your insurance provider has denied your valid insurance claim, please call Herman & Wells. We’ve got an incredibly talented team of attorneys and paralegals in Pinellas who are ready to help however we can. For most people who are looking to hire a law firm, they’re looking for either one with accessible lawyers or one with experienced lawyers. Fortunately, our firm has both! Call (727) 821-3195 to speak with an attorney who has the experience needed to successfully advocate for you.
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REQUEST A FREE LEGAL CONSULTATION WITH HERMAN & WELLS
Ready to talk to one of our attorneys? Use our contact form to book your consultation with Herman & Wells. We’re “Ready to Listen. Ready to Win.” Our team is eager to hear your story and discuss how we can help you achieve the best possible outcome. Don’t wait to reclaim your power—reach out today and let us show you what it means to have a dedicated advocate in your corner.
Time is of the essence, so don’t hesitate, contact us for a free consultation today. Let us guide you through these challenging times.
REQUEST A FREE LEGAL CONSULTATION WITH HERMAN & WELLS
Ready to talk to one of our attorneys? Use our contact form to book your consultation with Herman & Wells. We’re “Ready to Listen. Ready to Win.” Our team is eager to hear your story and discuss how we can help you achieve the best possible outcome. Don’t wait to reclaim your power—reach out today and let us show you what it means to have a dedicated advocate in your corner.
Time is of the essence, so don’t hesitate, contact us for a free consultation today. Let us guide you through these challenging times.
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